faq

what makes your ice cream so good?

our french custard ice cream is made with simple ingredients and no added preservatives or stabilizers: cream, milk, egg yolks, and cane sugar for a creamier, denser, and 'not too sweet' taste that we think, makes the best ice cream ever. it's low overrun, meaning we incorporate less air so you can get more of the good stuff each spoonful.

for an optimal eating experience, we suggest you let your pints thaw in the fridge for 5 minutes to ease scoopability. then, you're free to devour with delight!

what about allergies and dietary restrictions?

all of our custard ice creams contain dairy and egg yolks. most of our ice creams are gluten-free (although you will need to double check for toppings and inclusions) while all of our fresh fruit sorbets are dairy-free and vegan friendly.

while we do our best to keep our machines clean after every churn, all of our products may contain dairy, egg yolks, peanuts, tree nuts, wheat and soy.

i placed an order, when will i get my ice cream?

we take orders each week and process them in small batches. orders placed monday - wednesday will be available for pickup or delivery the same weekend. orders placed thursday - sunday will be available for pickup or delivery the following week.

we recommend placing your orders a week in advance to ensure you get your ice cream fix as soon as possible. our team will email you as soon as your order is ready.

where do you deliver to?

we currently offer pickup at our production kitchen at 554 Lakeshore Road East, Mississauga, Ontario. we offer local delivery to Mississauga, Etobicoke, and the Toronto downtown core for a small delivery fee that goes towards dry ice to keep your ice cream cold while we transport your sweet treat to you.

delivery to other areas of the Greater Toronto Area (GTA) can be coordinated for large orders above $100 (8 pints or more).

once your ice cream is ready, our team will send you an email to coordinate a delivery time.

can i walk in and buy a pint?

unfortunately, no. we currently only offer pre-order, as our production kitchen in Mississauga is not open to the public... but, stay tuned to our events page for pop ups and events where we'll be scooping and selling live and in person!

my favourite flavour is sold out. when will it come back?

we drop new and fan-favourite flavours on an ongoing basis, so stay tuned to our Instagram @misfit.icecream for updates!