faq

what makes your ice cream so good?

our french custard ice cream is made with simple ingredients and no added preservatives or stabilizers: cream, milk, egg yolks, and cane sugar for a creamier, denser, and 'not too sweet' taste that we think, makes the best ice cream ever. it's low overrun, meaning we incorporate less air so you can get more of the good stuff each spoonful.

for an optimal eating experience, we suggest you let your pints thaw in the fridge for 5 minutes to ease scoopability. then, you're free to devour with delight!

what about allergies and dietary restrictions?

all of our custard ice creams contain dairy and egg yolks. most of our ice creams are gluten-free (although you will need to double check for toppings and inclusions). all of our dairy ice creams are pasteurized as we make everything from scratch.

all of our fresh fruit sorbets are dairy-free and vegan friendly, but are not pasteurized to preserve freshness - as they are often made with just 4 ingredients (fresh fruit, cane sugar, water, lemon juice). all fruit is washed and sanitized before processing.

while we do our best to keep our machines clean after every churn, all of our products may contain dairy, egg yolks, peanuts, tree nuts, wheat and soy.

why that price?

to be honest, we wish we didn't have to charge this much for our ice cream and are actively working to find more efficient ways of production and ingredient sourcing. at the moment, this is what it takes to produce our pints and pay for every step of the production chain. a big driver of our cost will always be our base ingredients - as we seek to source the highest quality of ingredients from the fairest trade, with another driving force being climate and economic uncertainty in the regions producing these ingredients. 

where is pickup? or where do you deliver to?

we currently offer pickup at our production kitchen at 554 Lakeshore Road East, Mississauga OR our downtown pop up at Thor Espresso Bar, 180 John St, Toronto, ON

local delivery is by special request only (please email us), but requires large orders. 

can i walk in and buy a pint?

we are currently offering pints on a first come, first serve basis Saturdays at Thor Espresso Bar from 10am to 12pm. for details, please read about our pint program details

my favourite flavour is sold out. when will it come back?

we drop new and fan-favourite flavours on an ongoing basis, so stay tuned to our Instagram @misfit.icecream for updates!